Shipping Policy

Ordering & payment options

You can place orders - quickly, easily and securely
1. Online using your credit/debit card - Pay immediately using personal or company credit/debit cards (all major cards accepted)

2. Invoice account - if you are a Indian organisation or business, you can apply to open an online invoicing account and pay by BACS or cheque (see below).Successful invoice accounts will approved within 24 hours. NHS, local authorities, schools, colleges, universities and companies can easily be sent an invoice. Simply create an online account and select the option for an invoice account. Click here to set up an invoice account.

3. By email - email orders and Purchase Orders to matrixnaval@gmail.com

4. By phone - ring our friendly staff on 022 2682 0343 / +91 9819 6602 97 (please leave a message if we are unable to answer and we will call you straight back).

5. By Post - orders and Purchase Orders can be posted to Shop No. 36, Rustamji SRA Ltd. Gundavali W.E. Highway, Andheri (E), Mumbai - 400 069.

If have any questions about your order or about placing an order with us. Email us at matrixnaval@gmail.com (please leave a message if we are unable to answer the phone immediately and we will call you back as soon as possible).

Please note: It is a legal requirement that there are sufficient funds available to cover the cost of any orders you place. If paying by card you must ensure that you are the rightful owner of the card and you must undertake to supply the correct information for the transactions to be completed. Standard GST is charged, where applicable, on all orders shipped. You are responsible for claiming back any GST that you feel is due to you from your local tax or customs office.